Service levels

From The_Sellery_wiki

This page must be updated to reflect any changes to this policy that affect the way that we deal with customers:

• http://thesellery.com/services

The Sellery offers two service levels:

Standard eBay listings

• Best for items that are common, easily identifiable to shoppers, and are worth at least $50
• All listings start at $24.99 with no reserve
• Item is returned to you or donated if sale is unsuccessful after first listing ends.
• No up-front fee
• Standard commission rates apply

High starting price eBay listings

• Best for items that are rare and very valuable i.e. great than $1000 in value
• Start the listing at any price you want.
• $50 non-refundable service fee
  • The fee must be handed to the shop manager and will be deposited into the sellery bank account
    • It is the responsibility of the shop manager to inform the accounts controller of the payment and the item that the payment is for.
  • The fee will appear on the lister's pay-out report and will be included in their pay-out along with the rest of their eBay-related payments.
  • The fee must be collected at the same time that the item is handed off to The Sellery
  • The fee collected from the consignor is split as follows:
    • 50% goes to to the lister of the item
    • 50% goes to the business
• We work with you to help you determine the best price to start your item at
• Starting price is reduced by 50% each time listing doesn't result in a sale
• Standard commission rates apply